How does a Hosted Phone Work?Instead of using traditional BT lines to route phone calls, Zlago uses the internet, employing a system called Voice Over IP (VOIP). Voice data is transferred securely across the internet, just like file data. By using this method a huge number of traditional problems can be overcome, and no specialist equipment is required at your site. Digital voice quality is better than analogue and there is a huge array of associated benefits. Our managed telephony service is a hosted voice service designed specifically for businesses. Unlike the traditional approach of installing a physical PBX system at each office, all telephony switching equipment is hosted at our secure, highly available datacentre facilities. The voice service is then delivered securely over the internet to your offices, with IP phones connected to your office LAN. This network-based design is particularly suited for dynamic and growing organisations, as it can be quickly changed to fit your requirements. In addition, staff based at home or at remote offices can be given standard company phone numbers and get exactly the same functionality as head office users. ![]() Next StepsWith hosted VOIP, Zlago manages and delivers telephony services to customers, allowing access to a far wider range of services than would typically be available, but without requiring expensive infrastructure investments such as a PBX system and installation charges. Indeed, the only requirements for a customer to be able to access hosted VOIP are a high-speed Internet service (such as broadband) and an IP phone (which Zlago supplies.) You can also easily control your settings via a control panel and use the system like a regular phone - connecting you to the world. Simply plug the handset into your internet connection and away you go!People don't have to have VOIP to contact themselves - in fact, they can call from mobiles, landlines, Skype or any other VOIP service. Setting up your system couldn't be easier and requires no IT experience. Simply:1. Choose your number 2. Zlago will send you a pre-configured phone 3. Plug it into your internet router or office switch 4. Configure features like voicemail with our simple control panel 5. Use like a normal phone! Handsets includedAll our phone handsets come pre-configured, so you just need to plug them into your office switch or home network and the phone will immediately be active and ready to go. |